Last updated: 16 September 2025
Legal information
Legal and regulatory information - Pro XR Solutions
1. Identification of the publisher
🏢 IMMERGENCE STUDIO - Publisher of PRO-XR
Company name :
IMMERGENCE STUDIO (IS)
Legal form :
SASU (Simplified Joint Stock Company)
SIREN :
812 754 174
SIRET (head office) :
812 754 174 00033
APE code :
5829C - Application software publishing
Share capital :
Variable capital
RCS :
Saint-Nazaire
Intra-Community VAT :
FR15812754174
📍 Head office and contact
Registered office address :
2 Rue du Pré Pichaud
44320 CHAUMES-EN-RETZ
France
Email : contact@pro-xr.com
Website : https://pro-xr.com
👨💼 Management and editorial responsibility
Chairman: Loïc LENOUVEL
Director of publication : Loïc LENOUVEL
Editorial manager : The company's legal representative
Important note: PRO-XR is a registered trademark of Immergence Studio, which specialises in immersive virtual and augmented reality training solutions for fire safety and risk prevention.
2. Business and services
Immergence Studio, under the PRO-XRdevelops and markets innovative immersive training solutions using virtual reality (VR) and augmented reality (AR) technologies.
🎯 Areas of expertise
🔥
Fire training
FAST XR - VR/AR solutions for fire safety
🚑
First Aid
HELP XR - Maintaining and acquiring SST skills
🔍
Risk Prevention
Risk Hunter XR - Identifying occupational hazards
⚡
Failure Management
Fault Line XR - Specialist training
🏢
Safety Day XR
Immersive in-company training days
🛠️
Tailor-made solutions
Development of custom applications
🏷️ Trademarks
Immergence Studio is the owner of several trademarks registered with the INPI:
PRO-XR
FIRE PRO VR
FAST XR
HELP XR
Risk Hunter XR
WorldClass VR
Casino Mix Planner
Sectors of activity : Professional training, Safety at work, Immersive technologies, Risk prevention, Industry 4.0, Virtual and augmented reality
3. Website hosting
🌐 Hosting provider
Company : O2SWITCH
Legal form : SAS (simplified joint stock company)
Share capital : 100,000 euros
SIRET : 510 909 807 00024
RCS : Clermont-Ferrand
VAT : FR35510909807
📍 Hosting company details
Address:
O2Switch
222-224 Boulevard Gustave Flaubert
63000 Clermont-Ferrand
France
Website : https://www.o2switch.fr
Support : support@o2switch.fr
Telephone : Available on their website
🇫🇷 French accommodation: O2Switch is a French 100% hosting provider that operates its own data centres in Clermont-Ferrand, guaranteeing data sovereignty and compliance with European regulations.
🔒 Security and availability
- Secure data centres : Tier III infrastructure
- Backup : Automatic daily back-ups
- SSL/TLS : Encryption of all communications
- Monitoring : 24/7 surveillance
- Uptime : Guaranteed availability 99.9%
4. Intellectual property rights
🔐 Copyright and trademarks
The entire content of the pro-xr.com website is protected by French and international intellectual property laws:
Protected elements :
- Editorial content: Texts, descriptions, articles
- Visual elements : Images, videos, screenshots, logos
- Source code : HTML, CSS, JavaScript structure
- Design and ergonomics : Page layout, graphic charter
- . domain names pro-xr.com and associated domains
- Applications : FAST XR, HELP XR, Risk Hunter XR
⚖️ Terms of use
Authorised use :
- Personal, non-commercial use of the site
- Printing pages for personal use
- Sharing links to site pages
Prohibited use:
- Unauthorised reproduction, copying or distribution
- Commercial use without written agreement
- Modification or alteration of content
- Automated data extraction (scraping)
📝 Application for authorisation
For any use other than personal consultation, please contact us at : contact@pro-xr.com
5. Protection of personal data
The collection and processing of personal data on the pro-xr.com website are governed by our privacy policy. Privacy Policywhich can be consulted at any time on our website.
📋 RGPD essential information
Data controller : IMMERGENCE STUDIO
Data Protection Officer : contact@pro-xr.com
Main purposes :
- Management of contact requests and quotes
- Provision of VR/AR training services
- Technical support and customer relations
- Improving our services
🔒 Your rights
In accordance with the RGPD, you have the following rights:
- Right of access : Access to your personal data
- Right of rectification : Correcting inaccurate data
- Right to erasure : Request the deletion of your data
- Right to limitation : Limiting the processing of your data
- Right to portability : Recover your data
- Right to object : Oppose processing
Exercising your rights : Contact us at contact@pro-xr.com with the subject line "Exercising my RGPD rights" and attach proof of identity.
6. Cookies and tracking technologies
🍪 Use of cookies
The pro-xr.com site uses cookies to improve your browsing experience and analyse the site's audience.
| Type of cookie | Purpose | Duration | Consent required |
|---|---|---|---|
| Technical cookies | How the site works | Session | No |
| Analytical cookies | Audience statistics | 13 months | Yes |
| Preference cookies | Customisation | 12 months | Yes |
| Marketing cookies | Targeted advertising | 24 months | Yes |
⚙️ Cookie management
Means of control :
- Consent banner on our site
- Your browser settings
- Tools for deactivating advertising networks
- Direct contact: contact@pro-xr.com
7. Liability and limitation
⚖️ Liability of the publisher
Immergence Studio endeavours to provide accurate and up-to-date information on the pro-xr.com website. However :
Limitation of liability :
- This information is provided for information purposes only
- No guarantee of completeness or absolute accuracy
- Liability limited to direct damage
- Exclusion of indirect damage or business interruption
🔗 External links
The pro-xr.com site may contain links to third-party sites. Immergence Studio :
- Does not control the content of these external sites
- Is not responsible for their content or privacy policy
- Recommends consulting their conditions of use
🛡️ Service interruptions
Immergence Studio reserves the right to temporarily interrupt access to the site in order to :
- Technical maintenance
- Updating content
- Improving performance
- Force majeure
8. Applicable law and jurisdiction
🇫🇷 Applicable law
This legal notice and the use of the pro-xr.com website are governed by French law. French law.
⚖️ Jurisdiction
In the event of a dispute :
- Out-of-court settlement : Direct contact recommended
- Mediation : Recourse available to consumers
- Jurisdiction: Jurisdiction of the registered office (Saint-Nazaire) or domicile of the defendant
🤝 Consumer mediation
For consumers: If a dispute cannot be resolved amicably, you can have free recourse to mediation:
CNPM - Consumer mediation
27 avenue de la libération
42400 Saint-Chamond
Website: cnpm-mediation-consommation.eu
9. Changes to legal notices
📝 Modifications
Immergence Studio reserves the right to modify this legal notice at any time in order to :
- Adapting to regulatory changes
- Reflecting changes in activity
- Improving the transparency of information
📢 User information
Important changes will be notified by :
- Updating the date in the header
- Home page notification
- Email to registered users (if applicable)
📅 Version history
- Version 1.0 : 16 September 2025 - Creation of legal notices
Contact and information
If you have any questions about this legal notice or the use of the pro-xr.com website :
📧 Email : contact@pro-xr.com
🌐 Website : https://pro-xr.com
⏰ Timetable : Monday to Friday 9am-5pm
📮 Mail :
IMMERGENCE STUDIO - PRO-XR
Legal Information Department
2 Rue du Pré Pichaud
44320 CHAUMES-EN-RETZ
France
🎯 Our mission :
Revolutionising safety training with immersive VR/AR technologies
🤝 Our values :
- Technological innovation
- Educational excellence
- Transparency and trust
- Respect for privacy